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Clients' Comments

See comments from clients after they have used the Prepaid24 Platform, that is available 24/7 to buy prepaid electricity for Cape Town, Ekurhuleni, Johannesburg, Tshwane, Eskom and elsewhere.

Just had an excellent online experience with a Prepaid24 support consultant. Everything was sorted within a few minutes. Keep up the good work! Posted via HelloPeter by Mari Scheepers from on 7th March 2017
Municipality's prepaid meter company installed new meter on same date as debit order payment went through.   Prepaid24 saved us money and time by assisting telephonically to rectify issue whereas FNB would have charged us R275 to reverse payment as payment could not go through and the municipality would have been problematic as we all know what their service levels are like.   Thank you to the friendly staff and their willingness to resolve matter surprisingly easy.  The consultant even called me after six to make sure that what was amended actually worked and no problems were still experienced) Posted via HelloPeter by Riana le Roux from on 6th March 2017
I bought electricity via fnb but I did not received my token for more than 12 hours. Then I decided to enquire why I am not receiving my token. The Prepaid24 consultant helped me and I received my token within 5 minutes. I m saying thank you, keep your good work. Posted via HelloPeter by Dovhani G Mudau from on 4th March 2017
The Prepaid24 consultant was exceptionally helpful on live chat and answered all my questions rapidly and with great insight. I had no questions unanswered by the time I was done, thank you! Posted via HelloPeter by Henry Beck from on 4th March 2017
Thanks to the Prepaid24 consultant for the great fast service! Posted via HelloPeter by Edwin from on 3rd March 2017
Prepaid24's Online chat almost immediately reply and when the problem was a bit difficult to sort out via chat they called and things were sorted out in no time. Very polite and helpful people! Posted via HelloPeter by EH Meijer from on 3rd March 2017
I would like to compliment Prepaid24 and your team on this chat. It is so efficient and you are all very helpful...your site is user friendly and the staff are absolutly wonderful.... Posted via HelloPeter by Vanessa Glutz from on 3rd March 2017
We had a problem registering and getting the prepaid fixed, the Prepaid24 consultant who assisted us online was very good.  She is very professional and friendly.  She did a outstanding job :) Posted via HelloPeter by Hermanus J Steyn from on 2nd March 2017
Your consultant has been fantastic help today – thank you! Posted via Email Support by Sherrilyn from on 8th February 2017
Ongelooflike vriendelike en geduldige telefoniese hulp ontvang van Prepaid24!  Ek was binne minute gehelp. Mens is nie meer gewoond aan sulke diens nie! Posted via HelloPeter by Marna Jones from on 7th February 2017
We welcome and appreciate your feedback. If you have any questions or enquiries about your transactions, our Support team is waiting for you HERE.
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